The business health score is a letter grade summarizing four areas of a business. A weak score in one area lowers the overall grade even when the others are strong.
Dated snapshots of it are kept as health reports, which is what makes one month comparable with another.
It is built from the key performance indicators Omnyra calculates from your connected data, grouped by what each one is protecting against. The order below is the order they matter in: a business that cannot make payroll does not have an efficiency problem.
Survival
Whether the business can pay its bills. Draws on cash balance, burn rate, cash runway, and money owed to you.
Stability
Whether income is reliable. Draws on how concentrated revenue is among a few customers, and how promptly those customers pay.
Efficiency
Whether costs are controlled. Draws on profit margin and the share of revenue going to operating expenses.
Growth
Whether revenue, customer count, and sales are increasing over time.
Retail
Only calculated where inventory tracking is enabled. Covers inventory turns, dead stock, stockout risk and margin per product.
A business that does not hold stock will not see this tier, and its absence is not a gap in the score.
Interpretation
The grade indicates which of the four areas to examine first. It does not, on its own, identify a cause.