Operations is the job side of the business: what work is booked, who is doing it, where they are going, and what it is worth.
Most of what appears here comes from your field service system, connected in Technology. Operations reads it, puts it alongside the money, and answers questions the field service system on its own cannot.
The tabs
Overview — the state of the work right now.
Jobs — every job, and the detail behind each one.
Schedule and Dispatch — when work is happening and who is going where.
Customers — who the work is for, with their history.
Estimates and Invoices — what was quoted and what was billed.
Field Team — the people doing the work.
Service Zones — the areas you cover.
Catalog — the parts and services you sell, with pricing.
Inventory — what you hold and what it is worth.
Why this sits next to the money
A job is not just a schedule entry. Its materials, labour and invoice determine profit margin, and margin is usually the number an owner most wants and least often has. Keeping jobs and accounting in the same place is what makes per-job margin answerable at all.