Supplier prices change, and re-typing a price list into the catalogue is the reason catalogues go stale.
How it works
Attach the supplier's price list to the chat and ask for the prices to be updated — see attaching a file to the chat.
The format does not need preparing. A spreadsheet, a CSV, a PDF quote from the supplier, a Word document, or a photograph of a printed price sheet are all read.
What it does with the file
Matches on the item code. Existing catalogue items are matched by SKU rather than by description, so a supplier rewording a product name does not create a duplicate.
Normalises the unit. Suppliers commonly price per hundred or per thousand. Those are converted to a per-item price so the catalogue stays comparable, which is the step most often got wrong by hand.
Nothing changes until you agree
You are shown a preview first — what would change, and by how much. Applying it is a separate confirmation.
That matters because a price list read from a photograph can misread a figure, and a catalogue is the input to every quote that follows.
Reviewing the preview
The number worth looking at is the size of the movement rather than the new price. A handful of items moving sharply is usually a unit that was interpreted differently, not a supplier increase.
After importing
Rising material costs do not raise prices on their own. A catalogue updated to current cost with quotes still built on the old margin quietly erodes it — see pricing adequacy and raising prices.
Where the prices are used
The pricing calculator and anything quoted from the catalogue.
