Importing supplier prices

Supplier prices change, and re-typing a price list into the catalogue is the reason catalogues go stale.

How it works

Attach the supplier's price list to the chat and ask for the prices to be updated — see attaching a file to the chat.

The format does not need preparing. A spreadsheet, a CSV, a PDF quote from the supplier, a Word document, or a photograph of a printed price sheet are all read.

What it does with the file

Matches on the item code. Existing catalogue items are matched by SKU rather than by description, so a supplier rewording a product name does not create a duplicate.

Normalises the unit. Suppliers commonly price per hundred or per thousand. Those are converted to a per-item price so the catalogue stays comparable, which is the step most often got wrong by hand.

Nothing changes until you agree

You are shown a preview first — what would change, and by how much. Applying it is a separate confirmation.

That matters because a price list read from a photograph can misread a figure, and a catalogue is the input to every quote that follows.

Reviewing the preview

The number worth looking at is the size of the movement rather than the new price. A handful of items moving sharply is usually a unit that was interpreted differently, not a supplier increase.

After importing

Rising material costs do not raise prices on their own. A catalogue updated to current cost with quotes still built on the old margin quietly erodes it — see pricing adequacy and raising prices.

Where the prices are used

The pricing calculator and anything quoted from the catalogue.

Last reviewed 2026-07-31

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